Membership Director

Job Title:        Membership Director                                                             

Branch:           Ponds and Downtown

FLSA Status:   Exempt (Salary) Full time         Job:     Grade      Min           Mid               Max

Reports To:    Executive Director                                   PL1       $35,568   $39,406.62  $43,245.24

Revision Date: 11/1/2019                                                                            

 

Minimum Requirements:

The employee is required to take the required YMCA training courses online within 14 days of hire. Employee must also be CPR certified (Adult and Child). Must possess a valid driver’s license.

 

General Function:

Under the direction of the Executive Director, the Membership Director will be responsible for supporting the Association’s objective of membership growth and member retention through high quality customer service for the Branch. The Membership Director will oversee front line staff and regulate front line member service to members and guests by contributing to a welcoming, supportive environment. The Membership Director is responsible for facilitating communication to and between members, guests and staff. They will be responsible for monitoring facility access, safety and security and for maintaining the integrity and organization of the membership department and any other duties as assigned by the Executive Director.

 

Duties and Responsibilities

  • Intermediate supervision of front desk staff to include scheduling, payroll, conflict resolution, and procedure implementation.
  • With the Executive Director, develop, maintain, and administer administrative tasks and procedures.
  • Coordinate initial and continuing training for front desk staff in office procedures and customer service. (Listen First, Cause Driven Tours, membership sales & terms
  • Assist committees and staff in creating and carrying out policies with the Executive Director, maintain and troubleshoot member software and database.
  • Assist Finance staff in membership billing, accounting and collections.
  • Continuous evaluation, approval and monitoring of branch membership scholarships.
  • Assists with planning and implementation of member engagement and retention initiatives.
  • Assists with the Annual Support Campaign (recruits campaigners) and related activities and other special events.
  • Assists in generating and analyzing membership, enrollment, and revenue reports to monitor and report on achievement of membership goals.
  • Purchasing supplies for the branch
  • Responsible for reviewing & reconciling daily cash reports & making bi-weekly bank deposits
  • Attends weekly facility staff meetings & holds monthly membership desk meetings
  • Completes necessary Link trainings
  • Completes all job related, supervisory and other trainings as required.
  • Use, train staff, and model sales process to increase membership sales
  • Process membership paperwork, manage follow up, track membership payments and renewals
  • Manage membership cancellations according to goals, including implementing membership retention programs
  • Review daily membership numbers and compare according to monthly goals
  • Manage member referral programs to increase membership sales
  • Work with Program and Wellness staff to increase participation and turn participants into memberships
  • Manage membership software and ensure front desk is using it properly to correctly track memberships and check-ins
  • Schedule and manage Child Watch staff, including training on guest service and programs
  • Actively engage members on a daily basis to increase level of service and drive member referrals

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Bachelor’s degree from a four-year college/university in business, marketing, human resources or related field, preferred.
  • 2-year degree with at least 2 years of related work experience.
  • High School diploma with at least 4 years of related work experience.
  • Ability to present information and respond to questions from groups of staff directors, staff, members and general public via both written and oral communication.
  • Ability to problem solve and effectively communicate with staff, co-workers and/or members.
  • Highly motivated with the consistent ability to meet/exceed revenue & retention goals.
  • Self-driven with the ability to set effective team and individual goals and take ownership for results.
  • Demonstrated ability to multi-task and adapt to changing contexts and priorities.
  • Strong analytical and critical-thinking skills with the ability to identify and leverage relevant data to use in planning and decision-making.
  • Ability to understand, adapt to and interact with diverse people, teams, perspectives and cultures.
  • Willing to drive to other branches for meetings

 

Essential Functions

  • Primary point of contact for Member customer service. Along with member services representatives, handle customer requests, inquiries, and complaints. If necessary, properly refer problems to appropriate directors.
  • Intermediate supervision of front desk staff to include scheduling, payroll, conflict resolution, and procedure implementation.
  • With the Executive Director, develop, maintain, and administer administrative tasks and procedures.
  • Coordinate initial and continuing training for front desk staff in office procedures and customer service. (Listen First, Cause Driven Tours, membership sales & terms
  • Assist committees and staff in creating and carrying out policies with the Executive Director, maintain and troubleshoot member software and database.
  • Assist Finance staff in membership billing, accounting and collections.
  • Continuous evaluation, approval and monitoring of branch membership scholarships.
  • Assists with planning and implementation of member engagement and retention initiatives.
  • Assists with the Annual Support Campaign (recruits campaigners) and related activities and other special events.
  • Assists in generating and analyzing membership, enrollment, and revenue reports to monitor and report on achievement of membership goals.
  • Purchasing supplies for the branch
  • Responsible for reviewing & reconciling daily cash reports & making bi-weekly bank deposits
  • Attends weekly facility staff meetings & holds monthly membership desk meetings
  • Completes necessary Link trainings
  • Completes all job related, supervisory and other trainings as required.

 

Physical Demands

Carrying _X_                Kneeling_X_                 Pushing_X_                  Sitting_X_

Climbing_X_                 Lifting_X_                     Running_X_                 Stooping_X_

Crouching_X_              Pulling_X_                    Standing_X_                Walking_X_

 

YMCA Competency Model: Leader

Mission Advancement: Accepts and demonstrates the Y’s values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fundraising.

Collaboration: Works effectively with people of different backgrounds, abilities, opinions and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.

Operational Effectiveness: Makes sound judgments and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.

Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

 

The above job description offers a synopsis of the Summerville Family YMCA’s Membership Director.  Various alternate jobs and duties may be assigned on a case by case basis.

Development Director

Job Title: Development Director                                           

FLSA Status: FT, Exempt                                                       

Branch: Administration

Pay Grade: starting at $42,000.00                                          

Reports to: CEO                                                                                         

Revision Date: 01/02/2020

POSITION
SUMMARY:

This position supports the work of the Y, a leading nonprofit committed
to strengthening community through youth development, healthy living and
social responsibility. Serves as a member of the CEO’s Executive Team,
providing guidance and knowledge in promotion the YMCA’s mission through annual
giving, government and foundation grants, staff gifts, and special events. Assists
the CEO and the YMCA in representing the YMCA at meetings with community
partners and positing the YMCA as a “charity of choice” within the local
community. S/he will lead by example and help implement strategies to fund
ongoing initiatives that will support the Summerville Family YMCA mission.

ESSENTIAL
FUNCTIONS:

  1. Develops
    organizational fundraising goals in concert with the CEO and drives the fundraising
    plan, strategy, policies and procedures for the Association.
  2. Works
    closely with the CEO and the Board’s Financial Development committee to
    identify new initiatives and opportunities designed to increase the donor base.
  3. Develops
    systems and manages resources needed to carry out the fundraising plans.
    Establishes and monitors the financial development department budget for the
    YMCA.
  4. Assists in planning
    and implementation of special events, projects and committees when needed.
  5. Assists in recruiting
    volunteer leadership for overall annual campaign and develops an effective, comprehensive
    annual campaign program. Works closely with executive leadership.
  6. Develop and maintain
    volunteer tracking database for the association.
  7. Collaborates with Executive
    Team to develop communication and campaign strategies to successfully market
    the annual campaign. Supports plans for identifying, cultivating and soliciting
    branch annual fund prospects.
  8. Works with Leadership Team
    to identify, recruit, and train branch volunteers in gift solicitation.
  9. Grant writing.
  10. Assists in the data
    management of annual gifts and conducts regular analysis and reporting of annual
    campaign progress.
  11. Provides assistance for
    timely and appropriate acknowledgements of annual campaign gifts.
  12. Ability to effectively
    present information on programs and membership and respond to those questions
    from donors, volunteers, senior leaders and the general public.
  13. Performs other duties
    as assigned.

YMCA COMPETENCIES (TEAM LEADER): 720

Mission
Advancement
: Models
and teaches the Y’s values. Ensures a high level of service with a commitment
to changing lives.  Provides volunteers
with orientation, training, development, and recognition. Cultivates
relationships to support fund-raising.

Collaboration: Champions inclusion activities,
strategies, and initiatives. Builds relationships to create small communities.
Empathetically listens and communicates for understanding when negotiating and
dealing with conflict. Effectively tailors communications to the appropriate
audience. Provides staff with feedback, coaching, guidance and support.

Operational
Effectiveness
:  Provides others with frameworks for making
decisions. Conducts prototypes to support the launching of programs and
activities. Develops plans and manages best practices through engagement of
team. Effectively creates and manages budgets. Holds staff accountable for
high-quality results using a formal process to measure progress. 

Personal
Growth
: Shares
new insights. Facilitates change; models adaptability and an awareness of the
impact of change. Utilizes non-threatening methods to address sensitive issues
and inappropriate behavior or performance. 
Has the functional and technical knowledge and skills required to
perform well; uses best practices and demonstrates up-to-date knowledge and
skills in technology.

QUALIFICATIONS:

  1. BS/BA or equivalent,
    with experience in fundraising, grant writing and special events and community
    health initiatives.
  2. Proven experience in
    cultivating and soliciting leadership level gifts to annual fund and soliciting
    donations.
  3. Familiarity with the
    principles of annual campaign organization and marketing.
  4. Proven experience in
    working closely with volunteers and in staffing volunteer committees/events.
  5. Fundraising experience
    in capital campaigns, annual giving campaigns and endowments.
  6. Excellent writing,
    organizational and communications skills.
  7. Ability to effectively
    present information and respond to questions from groups of managers,
    volunteers, senior leaders, and the general public.
  8. Understanding of and
    enthusiasm for the mission of the YMCA.
  9. Previous YMCA
    experience preferred.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

  • The physical demands described here are representative of those that
    must be met by an employee to successfully perform the essential functions of
    this job.  Reasonable accommodations may
    be made to enable individuals with disabilities to perform the essential
    functions.
  • While performing the duties of this job, the employee is regularly
    required to use a computer for extended periods of time and be able to
    communicate using a computer and phone/smart device.  The employee frequently is required to sit
    and reach, and must be able to move around the work environment.
  • The employee must occasionally lift and/or move up to 25 pounds. 
  • Specific vision abilities required by this job include close vision,
    distance vision, and the ability to adjust.

Physical
Demands:

Carrying
_X_                 Kneeling_X_                 Pushing_X_                   Sitting_X_

Climbing_X_                 Lifting_X_                     Running_X_                  Stooping_X_

Crouching_X_               Pulling_X_                     Standing_X_                 Walking_X_

Sports and Program Director

Job Title:          Sports & Programs Director

Branch:            Ponds

FLSA Status:    Exempt (Salary) Full Time     

Job:     Grade  Min            Mid              Max

PL1    $35,568     $39,406.62  $43,245.24

Reports to:      Executive Director                                

Revision Date:December 9, 2019

Minimum Requirements:

The employee is required to take all required on-line courses within 14 days of hire. Employee must also be CPR certified (Adult & Child). Must possess a valid driver’s license.

General Function:

This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The Sports and Program Director at the Ponds Branch of the Summerville YMCA will lead, develop and launch activities that bring youth, adults and families closer together, encourage good health and foster connections through sports, fitness, camps, family events and enrichment activities. This position develops, organizes and implements the following Y programs: youth instructional sports (traditional and non-traditional), adult sports and leagues, dance, family oriented programs, sports based partnerships, programming for Child Watch, facility sports rentals and summer camps.

Duties & Responsibilities:

  • Ensures programs and services meet community needs to include supervising existing program activities establishing new program activities, and expanding the program within the community as needed, in accordance with strategic and operating plans.
  • Assists in the marketing and distribution of program information.
  • Management of program rosters, enrollment and reporting. Evaluate program effectiveness.
  • Recruits and hires diverse staff and volunteer teams across multiple dimensions of diversity. Trains and develops staff and volunteers to meet program goals and quality measures. Utilizes strategies to motive, empower staff and achieve key objectives.
  • Models relationship-building skills in all interactions. Develops and maintains collaborative relationships internally and externally to include community organizations. Maintains regular, clear, and concise communication within area of responsibility.
  • Develops and monitors the program budgets to meet fiscal objectives.
  • Communicate and model operating procedures to ensure a high level of customer service and ensure a quality customer experience.
  • Assists with programming of Child Watch for attendees, staff training, and evaluation.
  • Develops new programs, leagues, or services that meet the needs of the community and that are aligned with strategic goals.
  • Welcomes current and new family members and provides support in aligning their needs with programs.
  • Creates, manages, and operates all camp programs for the branch. Works with other departments and branches as necessary.
  • Oversees sports leagues, volunteers, referees, and coaches.
  • Ability to be flexible to work early mornings, evenings, weekends & holidays.

Education/Experience:

  • Bachelor’s degree from a four-year college/university in Sports Management/Recreation/ Health Sciences or related field, preferred.
  • 2-year degree with at least 2 years of related work experience.
  • High School diploma with at least 4 years of related work experience.
  • Two years of experience supervising and developing staff and volunteer teams, preferred.
  • Ability to relate effectively to diverse groups of people from all social and economic segments of the community.

Physical Demands:

Carrying _X_               Kneeling_X_                 Pushing_X_                  Sitting_X_

Climbing_X_                Lifting_X (up to 50 lbs)_Running_X_                 Stooping_X_

Crouching_X_              Pulling_X_                     Standing_X_                Walking_X_

YMCA Competency Model: Leader

Mission Advancement: Accepts and demonstrates the Y’s values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fundraising.

Collaboration: Works effectively with people of different backgrounds, abilities, opinions and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.

Operational Effectiveness: Makes sound judgments and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.

Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

Marketing Director

SALARY: $35,000 – $45,000

GENERAL STATEMENT OF DUTIES

Under the direction of the CEO, the Marketing Director works across the Association and its various communications platforms to ensure that the Summerville Family YMCA’s communication and marketing needs are met in a strategically coordinated, prioritized, brand-consistent fashion. Through collaborative efforts, the Marketing and Communications Director will ensure all audiences hear and see the Summerville Family YMCA in a clear, compelling and cohesive single voice that is tied to the organization’s strategic plan and the national brand platform.

QUALIFICATIONS

  • A bachelor’s degree in a related field or equivalent combination of education and experience is required
  • 5 or more years of professional experience in communications, marketing, public relations or other related-field in the YMCA or another non-profit organization preferred
  • Proven project management skills for special event planning
  • Excellent writing, editing, proofreading and communication skills, with demonstrated ability in executive communications for internal and external audiences
  • Advanced skill level with software and technologies (In Design, Illustrator, Photoshop, WordPress etc.) and the ability to learn new software and online content management skills.

Essential Functions

  • Develop, implement, and lead strategic communication/marketing plans, consistent with the Y’s brand and voice, to build retention and inform target audiences, as well as promote local and national programs, campaigns, and events.
  • Collaborate with staff, volunteers, and partners, to develop collateral content to ensure consistency with brand messaging and look to influence both broad audiences and key stakeholders.
  • Develops and/or oversees the development of all YMCA marketing/communications materials including brochures, program guides, direct mail, advertising, press releases, campaign literature and support material, annual reports, videos, website copy, photo stock, digital marketing collateral, etc. Works with the association management staff, branch management staff, and outside resources to produce high quality and cost-efficient communications
  • Supports a team approach to coordinated, creative and strategic communications that advance organizational objectives that ultimately expand the Y’s visibility and mission to the community
  • Build a culture of storytelling among employees and volunteers that effectively supports and communicates the Y’s impact in our community.

ABILITY TO

  • Communicate clearly and concisely, orally and in writing.
  • Represent the YMCA in a mature and professional manner.
  • Establish and maintain cooperative relationships with members, staff, and volunteers, and community members
  • Attend events outside a traditional Monday through Friday workweek and outside normal business hours
  • Travel for YMCA business and/or training when necessary

Physical Demands

Carrying _X_                 Kneeling_X_                 Pushing_X_                   Sitting_X_

Climbing_X_                 Lifting_X_                     Running_X_                  Stooping_X_

Crouching_X_               Pulling_X_                     Standing_X_                 Walking_X_

YMCA Competency Model: Team Leader

Mission Advancement: Models and teaches the Y’s values.  Ensures a high level of service with a commitment to changing lives.  Provides volunteers with orientation, training, development and recognition.  Cultivate relationships to support fund-raising.

Collaboration: Champions inclusion activities, strategies and initiatives.  Builds relationships to create small communities.  Empathetically listens and communicates for understanding when negotiating and dealing with conflict.  Effectively tailors communications to the appropriate audience.  Provides staff with feedback, coaching, guidance and support.

Operational Effectiveness: Provides others with frameworks for making decisions, Conducts prototypes to support the launching of programs and activities.  Develops plans and manages best practices through engagement of team.  Effectively creates and manages budgets.  Holds staff accountable for high quality results using a formal process to measure progress.

Personal Growth: Shares new insights.  Facilities change; models adaptability and an awareness of the impact of change.  Utilizes non-threatening methods to address sensitive issues ad inappropriate behavior or performances.  Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

Childwatch Attendant

Job Title:        Child Watch Attendant                     

FLSA Status:   Non-Exempt (Hourly) Part-Time

Reports To:    Child Watch Supervisor                         Job:     Grade  Min       Mid       Max       Revision Date: 1-31-2018                                                           I       $7.25   $9.06   $10.88

 

General Statement of Duties
The position of Child Watch Attendant is a part-time position located at our Downton & Ponds Branch. Primary duties are, but not limited to, providing a safe and fun environment for children while their parent(s) are exercising at the Wellness Center.

Minimum Requirements
The employee is required to take the required 2 YMCA training courses online within the first 14 days of employment. CPR certification within 3 months of hire.

Principle Activities

  • Sign-in/out children.
  • Placing nametag on child and all items brought in by child, i.e. diaper bags, backpacks.
  • Issuing pagers to parent(s) of child(ren) with allergies or other medical concerns.
  • Patrolling indoor and outdoor play areas for trash or hazardous materials.
  • Scanning equipment to ensure in safe and working condition.
  • Ensure children are being played with and entertained.
  • Ensure diapers and clothing are being changed when necessary.
  • Ensure that children are being supervised and cared for correctly.
  • Thorough knowledge of Risk Management policies.
  • Thorough knowledge of Emergency Procedures, i.e. fire or inclement weather.
  • Administer discipline in a fair manner. ONLY acceptable form of discipline is TIME OUT!!  Parents are notified when discipline was necessary.
  • Ensure parents are being kept informed of children’s behavior.


Ability to

  • Set an example for the members by displaying YMCA Core Values: caring, honesty, respect, and responsibility.
  • Establish and maintain cooperative relationships with members, staff, and others contacted in the course of the work.
  • Exercise good judgment, flexibility, creativity, and sensitivity in response to changing situations and needs.
  • Communicate clearly and concisely, orally and in writing.

 

 

Special Requirements
CPR/AED Certified (child and adult)

Education
High School diploma or currently enrolled.

Physical Demands

Carrying _X_                Kneeling_X_                 Pushing_X_                  Sitting_X_

Climbing_X_                 Lifting_X (min 25 lbs)_ Running_X_                 Stooping_X_

Crouching_X_              Pulling_X_                    Standing_X_                Walking_X_

 

Mission Advancement: Accepts and demonstrates the Y’s values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fundraising.

Collaboration: Works effectively with people of different backgrounds, abilities, opinions and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.

Operational Effectiveness: Makes sound judgments and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.

Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

 

The above job description offers a synopsis of the Summerville Family YMCA’s Child Watch Attendant position.  Various alternate jobs and duties may be assigned on a case by case basis. Any and all of this job description may be reviewed and altered by the Summerville Family YMCA and the HR Director.

Lifestyle Coach

JOB TITLE:           Lifestyle Coach                                                                                Branch: ALL

FLSA STATUS:    Non-exempt (hourly), part-time

REPORTS TO:     Director of Community Health                                 


                                                                                                                                                Job:       Grade    Min       Mid        Max                                                                                                                                                                           4        $9.78    $12.22  $14.66

 

General Function

Provide support and guidance to participants in the YMCA’s Diabetes Prevention Program and implement standard ciricculum designed for the program.

 

Primary Responsibilities

  • Deliver curriculum to program participants in effective, meaningful, and compelling ways
  • Encourage group participation and interaction through the use of open-ended questions and other facilitation skills
  • Create a safe, judgment free, and encouraging environment that is friendly and non-competitive for participants
  • Cultivate participant commitment and support to drive retention
  • Foster relationships between participants and make learning a shared responsibility of the group
  • Capture and record weekly data for each participant (attendance, weight, physical activity minutes, food tracker completion) in electronic database according to data entry timing requirements
  • Be accessible to participants before and after sessions, and outside of class as needed, to answer questions and provide follow up; schedule make-up sessions upon request
  • Participate in all required Lifestyle Coach team discussions (meetings, emails, or conference calls) and professional development opportunities, offering ideas and tools for facilitation to other team members and remaining engaged at all times.
  • Connect with Diabetes Prevention Program Coordinator on a regular basis to update on program status and progress and attend any relevant trainings
  • Perform all other functions relating to the YMCA’s Diabetes Prevention Program, as needed

 

Qualifications

  • Commitment to and support of the YMCA’s Mission and more specifically, the vision and goals of the Y’s focus on health seekers
  • 1 year experience facilitating training to adult learners
  • Knowledge of basic health, nutrition, and fitness required
  • Must have strong communication and relationship building skills, the ability build community within a group, and have empathy for health seekers.
  • Experience coaching one-on-one and in group settings and understanding components of behavioral changes
  • Experience and proficiency with Listen First of motivational interviewing, required
  • Ability to provide a quality experience for Members, Participants, Internal Customers and others by building strong relationships, inspiring confidence, influencing, communicating effectively, engaging with staff and community, and generating quality results
  • Comfortable with data, possess strong computer skills, and attentive to detail
  • Certification of CPR, AED, First Aid within 60 days of hire; Child Abuse Prevention, and Bloodborne Pathogens Certification within 30 days of hire
  • Upon hire, completion of required Diabetes Prevention Program trainings including Orientation to Healthy Living at the Y, HIPAA training, Prerequisite to Lifestyle Coach training, Understanding Diabetes, Foundations of Listen First, and the Diabetes Prevention Program Cirriculum training
  • Must be able to travel locally to class locations

 

PHYSICAL REQUIREMENTS:        

Carrying

X

 

Kneeling

X

 

Pushing

X

 

Sitting

X

Climbing

X

 

Lifting

X

 

Running

X

 

Stooping

X

Crouching

X

 

Pulling

X

 

Standing

X

 

Walking

X

 

SPECIAL REQUIREMENTS:

  • High school graduate or equivalent; one year or more of college preferred.
  • At least 18 years of age
  • CPR, First Aid, AED certifications and Child Abuse Prevention training within 30 days of hire date.

Aquatics Assistant Director

Job Title:                             Aquatics Assistant Director                                                         Branch:  Oakbrook

FLSA Status:                       Non-Exempt (Hourly), Part-Time

Reports to:                         Aquatics Director

Revision Date:                 6/17/2019

Job:                                        Grade                   Min                        Mid                        Max

                                            4                             $9.78              $12.22            $14.66


GENERAL STATEMENT OF DUTIES

Under the general direction of the Aquatics Director and consistent with the Christian mission and the policies and procedures set forth by the Summerville Family YMCA, the Aquatics Assistant is responsible for assisting in directing, implementing, and leading all aquatic activities. As a member of the professional staff, the Aquatics Assistant is a constructive member of the YMCA whose major priority is to serve the members and prospective members of the YMCA by exemplifying and upholding the highest standards set by the YMCA.

Essential Functions

  • Assist on supervising aquatics staff members.
  • Assist on interviewing and hiring aquatics staff.
  • Communicates information and program details effectively through email and telephone 
  • Processing payroll.
  • Ordering supplies.
  • Assist on scheduling program registrations.
  • Assist on monitoring program budget to meet fiscal objectives.
  • Assign cleaning duties to staff as warranted.
  • Assist planning and conducting departmental meetings.
  • Enforce management policies.
  • Conduct lifeguard drills.
  • Lifeguard, instruct swimming lessons, and teach other courses as required.
  • Respond to participant feedback and requests for information.
  • Thorough knowledge of Risk Management policies.
  • Perform other related duties as assigned by the Aquatics Coordinator.
  • Using excellent customer service skills, establishes and maintains effective working relationships with other employees, officials, and all members of the general public.
  • Inventories, plans, and prepares supplies and equipment for classes, programs and special events
  • Creating and Managing lifeguard schedule with assistance from Aquatics Director.
  • Management and staffing of the Y swim lesson program to include: “hands-on” teaching, planning and scheduling, marketing plans, registration procedures, parent handouts, program evaluations, and other related paperwork (80% – 20%). This includes time spent on deck with parents and swim instructors and/or lifeguards.
  • Supervise Swim Team Coaches to ensure program quality.
  • Provide coverage for shift changes and absentee staff.
  • Planning and scheduling of private swim lessons.
  • Participate in helping with aquatic special events as needed.

ABILITY TO

  • Organize, direct, and supervise a variety of aquatic programs in the absence of the Aquatics Director.
  • Establish and maintain cooperative relationships with members, staff, and others contacted in the course of the work.
  • Exercise good judgment, flexibility, creativity, and sensitivity in response to changing situations and needs.
  • Communicate clearly and concisely, orally and in writing.
  • Travel for YMCA business and/or training when necessary.

Introductory Period:

A 30-day review will be conducted after the employee start date. The purpose of such an initial introductory period is to provide an opportunity for both the Summerville Family YMCA and the new employee to assess their respective satisfaction and suitability to the job.

Qualifications

  • High School graduate or equivalent; one year or more of college preferred.
  • Previous experience in aquatics preferred
  • At least 18 years of age
  • Current certification in CPR, First Aid, Lifeguarding, LGI and WSI

Physical Demands

Carrying _X_                      Kneeling_X_                      Pushing_X_                        Sitting_X_

Climbing_X_                       Lifting_X_(min 25 lbs)     Running_X_                       Stooping_X_

Crouching_X_                    Pulling_X_                           Standing_X_                      Walking_X_

 

YMCA Competency Model: Team Leader

Mission Advancement: Models and teaches the Y’s values.  Ensures a high level of service with a commitment to changing lives.  Provides volunteers with orientation, training, development and recognition.  Cultivate relationships to support fund-raising.

Collaboration: Champions inclusion activities, strategies and initiatives.  Builds relationships to create small communities.  Empathetically listens and communicates for understanding when negotiating and dealing with conflict.  Effectively tailors communications to the appropriate audience.  Provides staff with feedback, coaching, guidance and support.

Operational Effectiveness: Provides others with frameworks for making decisions, Conducts prototypes to support the launching of programs and activities.  Develops plans and manages best practices through engagement of team.  Effectively creates and manages budgets.  Holds staff accountable for high quality results using a formal process to measure progress.

Personal Growth: Shares new insights.  Facilities change; models adaptability and an awareness of the impact of change.  Utilizes non-threatening methods to address sensitive issues ad inappropriate behavior or performances.  Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

 

The above job description offers a synopsis of the Summerville Family YMCA’s Aquatics Assistant position.  Various alternate jobs and duties may be assigned on a case by case basis. Any and all of this job description may be reviewed and altered by the Summerville Family YMCA and the Branch Director.

Director of Healthcare Engagement

SUMMERVILLE FAMILY YMCA

Job Title: Director of Healthcare Engagement

Branch: All                                                                                    

FLSA Status: FT, Exempt                                     

Reports to:   VP of Community Health   

Job:     Grade      Min                  Mid              Max______

              PL1       $28,830.16    $36,037.70  $43,245.24

Revision Date: 5/13/19

 

General Requirements: The Director of Healthcare Engagement is responsible for coordination of referral systems, physician engagement, and participant recruitment for the YMCA’s Community Health programs. Primary duties are, but not limited to, managing interest lists, generating referral systems, establishing physician feedback loops, qualifying participants, and managing data for YMCA Community Health including, but not limited to, the YMCA’s Diabetes Prevention Program, LIVESTRONG at the YMCA, Moving for Better Balance, Enhance Fitness, Blood Pressure Self-Monitoring Program, Healthy Weight and Your Child, and the YMCA’s Weight Loss Program.

Qualifications: The position requires a clear understanding and empathy for the health challenges faced by the community; a commitment to equity as well as the well-being of children and families; a firm grasp of community capacity building; and knowledge/understanding of determinants of health. To perform satisfactorily the staff person should bring the following skills and/or experience to this position:

  • Bachelor’s degree from an accredited college or university, Public Health degree preferred
  • A strong knowledge of YMCA management policy and procedures
  • Superior public relation skills including both verbal and written communications
  • Experience and proficiency with Listen First or motivational interviewing, required
  • A strong experience in fiscal budgeting, management, and control
  • The ability to represent the YMCA in a mature and professional manner
  • A commitment to YMCA values, philosophies, and ideals
  • Demonstrated relationship building with strengths in community outreach and physician engagement
  • Properly interpret and make decisions in accordance with laws, regulations, and policies of YMCA management policy and procedures
  • The ability to develop quality relationships and coordinate with staff and volunteers
  • Flexibility to work events during day, night, and weekend hours
  • A commitment to YMCA fundraising

PHYSICAL DEMANDS:

Carrying   _ X_                   Kneeling _X_                         Pushing     X_                       Sitting        X
Climbing   _X_                    Lifting     _X (min 25 lbs)        Running    X_                       Stooping   _X_ Crouching _X_                        Pulling     _X_                        Standing   X_                       Walking     _X_           

Principal Activities

  • Coordinate and oversee current community health and wellness events including, but not limited to, Healthy Seniors Day; Healthy Men’s Day, and Healthy Women’s Day, and other screening/awareness events
  • Manage interest lists for YMCA Community Health programs
  • Create and manage referral networks including, but not limited to, hospitals, primary care offices, physical therapists, and other community-based organizations
  • Generate progress reports for program participants and referring entities
  • Qualify participants into Community Health programs through intake, medical clearance, and enrollment procedures
  • Ensure data entry is completed within 24 hours of each class session
  • Organize and interpret data from YMCA Community Health programs and submit reports to SC Alliance of YMCAs and YMCA of the USA, as requested
  • Support quality relationships with key community leaders and businesses
  • Interpret and communicate the YMCA mission, values, and ideals
  • Maintain fiscal goals and objectives of the association
  • Support YMCA policies and procedures
  • Recruits, trains, and supervises assigned staff and volunteers

Volume of activities:

  • Meetings as scheduled with Community Health Director and VP of Community Impact
  • Health Fairs, as scheduled
  • Annual Campaign 
  • YMCA events, including Flowertown Festival

CERTIFIED PERSONAL TRAINER (AFTERNOON, EVENINGS & WEEKENDS)

Position Information

Job Title:
Certified Personal Trainer (Afternoon, Evenings & Weekends)
Location:
Downtown YMCA, The Ponds YMCA
Job Type:
Part Time
Pay Rate:
Starting at $8.36
Job Application Deadline:
open

Job Description:

The position of Personal Trainer is a part-time position with responsibilities at the Wellness Center facility. Primary duties include, but are not limited to New Member Intakes, shift duties, and ensuring a clean and safe workout environment.

Essential Functions/Responsibilities:

PRINCIPLE ACTIVITIES:
• Perform intakes, which include member Consent form, Health History Questionnaire and obtain physician clearance if necessary.
• Take blood pressure and resting heart rate of new members.
• Discuss available training programs.
• Schedule training appointment(s).
• Train members in appropriate use of machines and weights.
• Communicate effectively between members and Fitness Supervisor.
• Enforce management policies. I.e. cell phones, clothing, etc. 
• Ensure the members are in a safe environment by continuously scanning the area and making necessary adjustments. 
• Risk Management trained.
• Proper cleaning of equipment.
• Perform shift duties, such as: vacuuming and cleaning bottles and equipment.
• Collection of used linens, launder and take to appropriate areas.
• Respond to participant feedback and requests for information.
• Must work a minimum of 2 shifts per week in order to have personal training clients.
• Perform other related duties as assigned by Fitness Supervisor, Wellness Center Director, COO, or CEO.

ABILITY TO:
• Set an example for the participants by displaying YMCA Core Values: For Youth Development, Healthy Living, and for Social Responsibility.
• Establish and maintain cooperative relationships with members, staff, and others contacted in the course of the work.
• Exercise good judgment, flexibility, creativity, and sensitivity in response to changing situations and needs.
• Communicate clearly and concisely, orally and in writing.


Required Qualifications:

• Nationally accredited training certification, such as: ACE and/or AFAA, IFTA & NETA
• CPR/AED Certified (adult and child)
• On-line HIPAA training
• High School Diploma or equivalent.
• Bachelor of Science in a physical education field (in lieu of training certification). 



Physical Demands

Carrying _X_ Kneeling_X_ Pushing_X_ Sitting_X_
Climbing_X_ Lifting_X_ Running_X_ Stooping_X_
Crouching_X_ Pulling_X_ Standing_X_ Walking_X_

TEAM GYMNASTICS COACH

Position Information

Job Title:
Team Gymnastics Coach
Location:
Downtown YMCA
Job Type:
Part Time
Pay Rate:
starting at 8.36
Job Application Deadline:
open

Job Description:

The position of Gymnastics Coach is a part-time position with responsibilities at the John Tupper Gymnastics Facility. Primary duty is, but not limited to, coaching competitive team to prepare gymnasts for competitions and to further their gymnastics career.

PRINCIPLE ACTIVITIES:
• Coach competitive practices.
• Attend special trainings when necessary.
• Assist with special events. I.e. performances and home meets.
• Ensure proper techniques during stretches.
• Knowledgeable about competitive skills and progressions.
• Knowledge of compulsory routines.
• Monitor gymnasts’ activities by walking the floor.
• Instruct your groups in a creative manner by ensuring skill progressions are met.
• Ensure that gymnasts’ are performing in a safe environment by continuously scanning the area and making necessary adjustments. I.e. moving mats and adjusting equipment. 
• General cleaning duties as assigned. I.e. mopping, sweeping, vacuuming, etc. 
• Effectively communicate with Head Coach regarding gymnasts’ progress.
• Effectively communicate with Head Coach regarding daily activities and issues. 
• Perform other related duties as assigned by Head Coach, Gymnastics Director, COO, or CEO.

Essential Functions/Responsibilities:

• Coach competitive classes. 
• Set an example for the participants by displaying YMCA Core Values: caring, honesty, respect, and responsibility.
• Establish and maintain cooperative relationships with members, staff, and others contacted in the course of the work.
• Exercise good judgment, flexibility, creativity, and sensitivity in response to changing situations and needs.
• Communicate clearly and concisely

Required Qualifications:

Physical Demands:

Carrying _X_ Kneeling_X_ Pushing_X_ Sitting_X_
Climbing_X_ Lifting_X_ Running_X_ Stooping_X_
Crouching_X_ Pulling_X_ Standing_X_ Walking_X_


SPECIAL REQUIREMENTS:
• USAG Safety Certified preferred.
• CPR/AED Certified (child and adult)
• First Aid Certified 

EDUCATION:
High School diploma or currently enrolled.